Trust & safety

Built for families.
Run like a fortress.

You're handing us videos of your athlete. We take that seriously. Here's exactly how IX Baseball protects you.

Private by default

Athlete data is private by default. Access is granted, never assumed. Videos live in a private storage bucket served only via signed URLs. Only the parents/guardians linked to the athlete, coaches assigned through a team or organization, and people the parent explicitly shares with can access them.

Vetted coaches

Every coach is reviewed before going live on the platform. We check coaching background and references. Coaches only see athletes they are assigned to. Never the wider roster.

Parent-controlled accounts

Accounts that hold athlete data must be opened and operated by an adult. Parents and guardians control consent, sharing, and access for minor athletes. Athletes do not have public profiles, are not searchable, and are not exposed to recruiting features.

Transparent AI

We use AI to assist with reports, HittingIQ, Transfer Score, and drill recommendations. AI providers are contractually prohibited from training their own models on your data. AI outputs are decision support. Coaches and parents remain in control.

You control sharing

Share links are revocable, view-counted, and excluded from search indexing. Revoke a link and it stops working immediately. Even if someone already opened it.

No ads, no resale

We make money one way: subscriptions. No third-party ad networks, no behavioral tracking pixels, no resale of personal data. Just product analytics on our own platform.

The quick facts

  • TLS encryption end-to-end
  • Private storage, signed URLs only
  • Row-level access control on every table
  • Parent rights: access, correct, export, delete
  • AI providers contractually barred from training on your data
  • No ad-tech, no resale, no model training on your data

Read the full Privacy Notice, Subprocessors, and Organization DPA. Questions? Email privacy@ixbaseball.ca.